Packaging & Delivery

PACKAGING

Our product is packaged in a wide range of boxes, plastic pails/tubs with resealable tamper proof lids.  Our skincare range is packed in plastic cosmetic jars and our soaps are packaged in a box. We also cater for personal use and wholesale customers.

Our product range includes:
Deluxe Shea Butter unrefined Shea butter range
Shea Butter Tub
Deluxe Shea Butter comes in a range of tub sizes: 1kg, 2kg, 5kg and 10kg.

Skincare
Our Deluxe Shea Butter comes in three skincare plastic (PET) jar sizes: 100g, 250g and 450g.

Shea Butter Box (25kg)
Our 25kg unrefined Shea butter is packaged in a cardboard box with the slab of Shea Butter sealed in plastic.

Soaps
Our Deluxe Shea Butter Soap comes in a 130g bar and packaged in a box.

Deluxe African Black Soap comes in a 150g bar and 5kg cake slab packaged in a box.

For orders of 25kg and over, the product will be distributed in a cardboard box with the slab of Shea Butter sealed in a plastic bag. If these sizes are not suitable for your requirements, other types of packaging can be negotiated.

POSTAGE & DELIVERY

Shipping and handling charges are additional. Online orders are normally shipped out within 2 working days of full payment being received. Wholesale and large consignments can vary depending on stock levels. We anticipate having product dispatched within 1-3 business days from confirmation of wholesale orders.

For domestic orders over 25kgs, customers should contact us for a postage cost. All international customers are required to contact us for postage cost, prior to placing an order.

International orders may be subject to import duties and taxes applicable to the destination of shipment that Deluxe Shea Butter cannot be responsible for. If you have questions about these taxes please contact your local customs office.

Shipping dates are estimates only and if any unexpected delays are experienced, the customer will be notified.

We provide our customers with accurate shipping quotes in an easy to use online shopping cart for postage within Australia. Postage charges are calculated at checkout.

Specific shipping quotes on large orders, or general questions and answers can also be obtained by contacting us direct.

Please note: We do not ship to PO Boxes, Locked Bags or Australia Post Parcel Lockers.

Deluxe Shea Butter Australia is not responsible for pricing, typographical, or other errors, in any offer by Deluxe Shea Butter Australia and reserves the right to cancel any orders resulting from such errors.